Remote IT Support. Simple, Secure, Affordable.
Help your clients remotely, manage their devices, and monitor their health — all from one simple platform.
- No complicated setup
- No account required for your clients
- No expensive per-technician licensing
No credit card required · Free plan · Starting at $2.99 CAD
One platform, three needs
Inuksuk is more than a remote control tool: it brings together support, management and monitoring of your clients' computers.
Fix computers from anywhere
- Portable executable: nothing to install for the client
- No administrator rights required
- Automatic reconnection after reboot
- Direct P2P connection when possible
- Multi-monitor, shared clipboard, lock screen
Know what devices your clients have
- Hardware and software inventory
- Peripherals and monitors (model + serial number)
- Change history
- Directory of all your computers, CSV export
- Permanent access with the service, even when nobody is there
Detect problems before clients call
- Disk health (SMART)
- Antivirus active and up to date
- Disk almost full
- Computer offline for too long
- Email alerts
Device management and monitoring: included in paid plans (service mode).
All your computers in one place
The directory shows every computer, whether it is online, its address and the agent version. One click on “Connect” opens the session; a help link is enough for a one-off client.
Who is Inuksuk for?
Independent IT technicians
Help customers remotely without expensive subscriptions or complicated infrastructure. Pay $2.99 CAD for a one-off fix, or subscribe as your volume grows.
Small MSPs and IT companies
Manage customer computers, provide remote support and monitor device health, with several technicians on one account.
Small business IT departments
Support employees and keep visibility over company computers: inventory, disk health, antivirus.
Why Inuksuk?
| Inuksuk | Traditional solutions | |
|---|---|---|
| Client must create an account | No | Varies |
| Client-side installation | Portable EXE, no admin rights | Varies |
| One-time payment | Yes — $2.99 CAD for 7 days | Varies |
| Hardware and software inventory | Included | Depends on the product |
| Monitoring and alerts | Included | Depends on the product |
| Entry price | Free, then $2.99 CAD | Varies |
Features of other solutions vary by product and plan. Detailed comparisons: TeamViewer · AnyDesk · RustDesk
Plans for every need
Try it for free, pay for a one-off fix, then subscribe when you manage clients every day.
Free
Windows only
Free forever, no card
To discover the platform.
- 1 PC
- Sessions of 20 minutes
- 5 sessions per day
- Attended support
- No inventory or monitoring
Instant support
Windows only
One-time payment, no subscription
For a one-off fix.
- Up to 3 PCs
- License for 7 days
- Unlimited sessions while valid
- Instant activation after payment
Pro
Windows only
or $99.99 CAD/yr — 2 months free
that's $8.33 CAD/mo — you save $19.89 CAD
For independent technicians.
- Up to 10 PCs
- Up to 2 technicians
- Unlimited support sessions
- Full inventory + change history
- SMART and antivirus monitoring
- Email alerts
- Remote restart + auto-reconnect
Prices in Canadian dollars, applicable taxes extra. No-commitment subscriptions: cancel anytime, access stays active until the end of the paid period.
Security first
Taking control of a computer requires trust. Here is concretely how Inuksuk protects your sessions.
Encrypted connections
Everything runs over TLS with a pinned certificate: the agent only trusts the real Inuksuk relay, even on a compromised network.
Authenticated sessions
Each session uses a signed, time-limited token created for that session only.
Logged sessions
Who connected, when and to which computer: everything is recorded in the activity log.
No client account
Your client creates no account and no password: less personal data, less risk.
Protected technician account
Hashed passwords and optional two-factor authentication (TOTP).
Relay or direct connection
The relay forwards the session without recording it: no image or keystroke is kept. On the same local network, the direct connection (TLS + HMAC) keeps the stream inside your network, with automatic fallback to the relay when needed.
Frequently asked questions
Is there a free plan?
Yes. The free plan covers 1 PC with 20-minute sessions, up to 5 sessions per day, no credit card. Paid plans start at $2.99 CAD for a 7-day license.
Who pays?
The technician. The end client receiving support pays nothing and creates no account.
Does the client have to install anything?
They run a small program (no admin rights for the runtime version). A service version also allows permanent access.
Difference between Instant support and Subscription?
Instant support ($2.99 CAD) is a one-time payment: a 7-day license for 3 PCs. The Pro ($9.99 CAD/mo, 10 PCs) and Unlimited ($19.99 CAD/mo) subscriptions are for continuous use; yearly billing gives 2 months free.
Can I cancel my subscription?
Yes, anytime, from the Subscription page of your account. There is no commitment: access stays active until the end of the period already paid.
How does payment work?
By card, on Stripe's secure checkout page: no card data goes through our servers. Prices are in Canadian dollars, applicable taxes extra, with an invoice sent by email.
Which systems are supported?
Windows only for now (Windows 10 and 11).
Is it secure?
Yes: encrypted relay (TLS, pinned certificate), signed tokens, logged sessions, hashed passwords.
Start supporting your clients today
Free plan, no credit card. Move to a paid plan only when you need it.